Italtel Business Voice Solution is a comprehensive system of enterprise-class solutions—including IP telephony, unified communications, IP audio conferencing, and contact center—that facilitate more engaging and efficient interactions amongst employees, partners, and customers, and provide the foundation for a collaborative workforce.
Based on Cisco products portfolio, Italtel Business Voice Solution dramatically improve operational efficiencies, increase organizational productivity, and enhance customer satisfaction to create an empowered, effective work environment. By promoting greater levels of workforce collaboration, Italtel Business Voice Solution help enterprises exceed customer expectations, outpace the competition, and realize a measurable return on their investments.
Italtel Business Voice Solution includes the following primary components:
- IP Telephony - With Cisco IP telephony, single-site and multi-site enterprises can use IP as a primary voice path. Cisco IP telephony solutions deliver high-quality IP voice and fully integrated communications.
- Unified Communications - Cisco unified communications combines personal productivity management tools-such as unified messaging, rules-based call routing, and speech recognition-to deliver an unprecedented level of communications control.
- IP Audio-Video Conferencing - Cisco IP audio-video conferencing solutions help organizations gain a competitive edge by employing the latest advances in computer networking and multimedia.
- IP Contact Center - Cisco contact center solutions combine such services as intelligent contact management, real-time Web collaboration, and e-mail response management with powerful Cisco IP Telephony networking solutions.