Partners & Alliances

Italtel operates with qualified partners in the ICT sector to ensure a portfolio of solutions and services tailored to meet the needs of customers globally. Strategic partners, technology partners and channel partners (VARs and system integrators) contribute with Italtel in providing to the customers solutions and services.

Italtel - CISCO: a Strategic Partnership

The twenty-years old collaboration of Italtel and Cisco arises from the goal to exploit their unquestionable expertise in Data Networks and Telecommunications to offer advanced networking solutions to all market segments. Italtel today is the major CISCO partner in Italy and the major in EMEA for the Service Provider segment.
Since the beginning Italtel has shown an extraordinary focus on new technologies and new sales models, the technical and commercial alliance relationship has tightened year after year. In 2012 Italtel was the first Cisco Gold Partner in Italy to achieve all three architectural specializations: Advanced Borderless Architecture, Advanced Collaboration Architecture and Advanced Data Center Architecture. In 2013 Italtel has been certified Master Cloud Builder, in 2015 Master Collaboration and in 2016 Master HCS Cloud Builder, only company in Italy.
Today, the “mission” of the strategic alliance is to drive the development and implementation of “carrier-class” integrated voice-data-video solutions for Fixed and Mobile Network Operators, Enterprises and Public Administration, providing their customers with advanced solutions in the fields of Enterprise Networks, Security, Unified Collaboration& Communication, Data Center and Cloud Computing.
Together Italtel and Cisco continue on their path of technological innovation in the most innovative segments of Information and Communication Technology, working on emerging technologies as Software Defined Networking and Network Function Virtualization, and jointly developing solutions which integrate proprietary products with Cisco solutions.

Technology Partnership

Italtel is a historical reference player in the TLC sector and has marked the development and transformation of the market. Today, while maintaining close links with leading players, Italtel is exploring the frontiers of innovation and technology with skilled and agile partners.

Italtel, thanks to its ability as system integrator, is a reliable supplier for Service providers, Enterprises and Public Administration, in the transformation of fixed and mobile networks. The skills acquired in the management of complex networks place Italtel in a unique position to operate where IT and Telecommunications converge to define new solutions.

Italtel has signed strategic partnership agreements with two relevant players in the IT services and solutions area with particular focus on Operational Support Systems (OSS) and Business Support Systems (BSS).
A global agreement with TechMahindra for commercial cooperation and industrial collaboration to define an IT product portfolio.
A partnership agreement with Exprivia to strengthen the presence in the domestic Service Provider market, domestic large enterprises and selected international markets.

Italtel Channel Partner Program

Italtel has launched a Channel Partner Program to enable Value- Added Resellers and System Integrators devoted to deliver innovative and cost-effective VoIP solutions that can enrich Service Provider portfolio, granting distinctive benefits to their customer base.

Channel Partners can access a consistent future-proof portfolio of products and reference solutions to be rapidly and efficiently configured and extended by Italtel certified channel partners for a integration into the existing customer networks, enabling fixed and mobile Service Providers to
increase their operational efficiency, through a network modernization for dealing with obsolescence and “end-of-support” of legacy TDM and VoIP equipment;
reduce churn and face price pressure, enriching and differentiating their service portfolio, including IMS or web based real time communication solution.
Italtel Channel Partners can benefit of a high-quality collaboration framework formalized within Italtel Channel Partner Program including:
a trustworth business relationship forged by Italtel world class business experience developed with its customer base in 20+ countries in EMEA and Latin America. Channel Partners can take advantage of Italtel capabilities as foundation of the collaboration framework. The business relationship key points for qualified Channel Partners are: flexible partner engagement, “channel-specific” joint marketing initiatives for lead generation and nurturing, a “business-driven” enabling and certification program, highly-modular and aligned with actual channel partner business development opportunity;
a reliable support for Channel Partners operation, covering each business activity since lead generation to field technical assistance granting a committed Service Level Agreement. Italtel controls the overall process of customer solution management, acting as a word class system integrator for its direct customer base. Italtel can support channel partners operation taking advantage of its competence and experience dealing with Service Providers needs.


Italtel invests in continuous training and certification of its technical teams on products and solutions of market leaders, in order to provide its customers the best technology, guaranteed by recognized expertise in the design, installation and support.
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