In today world of work, Innovation spreads through two different vehicles: the individual and the organization. A new technology is therefore supposed to be, on one hand, user friendly and feature-rich, on the other, easy to manage and profitable. Needless to say, this ambidexterity can be achieved only leveraging a comprehensive and holistic vision on people behaviors and business insights. As a consequence, there is a growing need for technology-independent advisors to help addressing the strategic choices of Service Providers and Enterprises, in terms of network and IT solution evolution.
Today an advisor is supposed to meet customer specific needs also proposing innovative delivery and business models, with particular reference to Cloud Computing opportunities. Typically, the advisor facilitates the start of a journey that drives its customers to solution design, engineering and deployment.
In addition, given the present competitive scenario, both Service Providers and Enterprises need to preserve profitability by focusing on core business and leaning towards lowered and more flexible expenses.
TLC networks and IT services are key strategic assets able to boost competitive value, but their growing complexity requires increasing skills and capabilities, that can be effectively found on the outside.
Service Providers and Enterprises can therefore evaluate the opportunity to implement an Outsourcing or Managed Services strategy, thus improving processes and achieving a reduction of personnel costs.
As far as a reliable and efficient partner is identified, outsourcing of Surveillance, Operations, Security and Maintenance functions can be applied both to network infrastructures and IT systems (including applications and databases).