Italtel partners with Telecom Italia for specialist assistance activities on its network equipment

Italtel has been assigned the project for specialist maintenance and refitting activities of fixed and mobile network equipment over a three-year period.

Italtel, a leading company in Next Generation Networks, Value Added Services and global IP-IP communication, today announced it has been selected by Telecom Italia to deliver technical assistance on its fixed domestic and mobile networks.


The “Multivendor” Project was put out to tender by Telecom Italia and aims to create a single point of contact for ongoing network maintenance and refitting. Italtel was chosen due to its specialist knowledge and experience, enabling the repair and refit of the many different technologies installed.

Italtel’s CEO Stefano Pileri said: “We are extremely proud to have been assigned Telecom Italia’s Multivendor Project. Italtel won the bid as a result of our high level of reliability and expertise in managing and evolving networks and our experience in the engineering of complex projects on an international scale.

“Through this project, Italtel positions itself as a strategic partner of service providers in the overall rationalization and evolution of networks and proposes a relationship based on constructive interaction which is the most successful model in network management.”

Two essential components are included in the services provided by Italtel:

• A single point of contact available 24 hours a day and seven days a week to fix any problem which occurs on the network. Italtel has to identify the appropriate technology partner in relation to the context, for example, fixed network, mobile access or transport and fix the issue within the terms of the contract (SLA).

• A management service for repairs for which Italtel has established a logistics process that speeds up the removal of equipment, shipping it to the appropriate repair company and redelivery. A specific information system has also been designed.

Italtel provides a full suite of professional services for telephone operators and can tailor solutions to meet individual business requirements in areas including Core Mobile, Mobile Intelligent Network, Mobile Access (GSM, UMTS, LTE), Switching, Smart Fixed Network, Optical Transport (DWDM) and traditional (SDH) and Fixed Broadband and Ultra Broadband Access.

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