Milan, November 4, 2021 – Italtel, a leading company in Information & Communication Technology, has obtained the Microsoft Gold “Communications” competence. The achievement of the highest level of certification on Communication certifies Italtel’s full mastery in the design, implementation and management of Unified Communication solutions for its customers globally.
This Microsoft expertise is added to the highly distinctive wealth of expertise that Italtel is able to express in the field of Business Communication and which ranges from aspects relating to audio and video communication, to collaboration tools up to the ability to guarantee, through proprietary products and system integration services, the interworking of solutions based on different technologies.
In fact, in the latter area, Italtel has already obtained Microsoft Direct Routing certification for use with Microsoft Teams of the proprietary Session Border Controller (SBC), called NetMatch.
Many customers now use NetMatch to ensure interoperability between different communication platforms (IP-PBX, Unified Communication & Collaboration, Contact Center, etc.) even from different vendors and to increase the quality of the communication service thanks to its ability to solve the interconnection problems between the different technological platforms.
The other Microsoft skills obtained by Italtel, which confirm the specific expertise of the technical resources and the ability to propose a technological and application offer dedicated to the Microsoft world, are the Gold “Project and Portfolio Management“, the Silver “Application Integration” and the Silver “Application Development”.
The first refers to the ability to propose and implement project portfolio management (PPM) solutions built on the Microsoft Project platform. The latter certify, respectively, the ability to deliver software and design, develop and monitor cloud and web based applications for customers in Azure or Microsoft 365, and the ability to carry out advanced integration and configuration of unique solutions in various Microsoft ecosystem products.