Monitoring and analysis of environments: Artificial Intelligence to support Service Providers
The consequences on the Business as a result of a low quality perceived by end customers on their home network can be serious for the Service Provider. It therefore becomes increasingly important for Service Providers to equip themselves with tools both to help technicians in solving problems and to integrate with self-assistance structures.
A new TAKE AWAY dedicated to the “Italtel Home Wi-Fi QoE” solution is available on the Analytics & Automation Intelligent Open Platform page.
Italtel has created an advanced solution for monitoring and analyzing home network data for Service Providers, capable of supporting Technical Assistance in detecting and diagnosing problems inherent to the customer’s experience in the use of domestic Wi-Fi in Ultra Broadband accesses.