Today, streaming platforms are the main point of reference for watching movies, TV series, news, documentaries, entertainment programs and sports from home or away from home on portable devices. The catalog of differentiated content is ever richer, customizable and usable at any time, in any place and through smart TVs, decoders, personal computers, smartphones, tablets and video game consoles.
Companies operating in the Media sector have modulated their offer with flexible business models, also enhancing it through alliances with other platforms for a richer catalog of contents.
Developing this kind of offer requires tools and an innovative infrastructure that can ensure the quality of the user experience. An essential prerequisite is to provide a data network connection that can offer a watching experience that matches or even exceeds the quality of traditional broadcasting media.
From the production of contents to their distribution, the quality of the service perceived by the end user is at the center: a great challenge facing the media industry today. The new tools for orchestrating infrastructures (in particular automation and analytics) and new technologies (collaboration, hybrid cloud & data center, cybersecurity, 5G) are the key to preventing disservices and guaranteeing customer satisfaction.