
CASE STUDY | TELCO & MEDIA
Agile Management of a Technology Vendor swap in the Core Network of a Tier 1 Telco Operator in the UK

How a leading operator replaced key elements of its core network—minimizing risks and operational impact—thanks to our software platform.
Challenge
Complexity and risks in core network vendor replacement
Large Tier 1 telecom operators often face the need to replace strategic technology vendors, driven by geopolitical dynamics, evolving technologies, or cost optimization goals.
This process becomes particularly critical when it involves core network elements: components that interact with multiple domains and technologies, while also interconnecting with other operators’ networks.
Vendor replacement can significantly affect the overall network behavior, leading to higher risks of malfunctions, service disruptions, or inconsistencies across interconnected elements.
The challenge lies in managing this complex change with a solution that ensures continuity, full control, and minimal operational impact.
Solution
Smart centralization and dynamic customization of network rules
Our software product i-RPS proved essential in supporting the operator during this critical vendor swap.
The transition was carried out through a structured migration path, during which the legacy and the new technologies coexisted until the full switch-over was complete. At this stage, it was crucial to have a centralized network element capable of ensuring interoperability between the two environments, bridging functional gaps and mitigating risks.
Thanks to the flexible architecture of i-RPS, the operator could:
- Centralize routing and core policy management, avoiding the need for costly, manual interventions on each distributed device.
- Quickly implement consistent and secure changes, accelerating the transition.
- Dynamically adapt network rules to maintain alignment and continuity across domains and technologies, preventing misconfigurations and ensuring service quality.
In parallel, our consulting and training services empowered the operator’s internal teams, strengthening their ability to manage change autonomously and react swiftly to potential issues. This guaranteed seamless operations even in a rapidly evolving technological landscape.
Benefits
Reduced risk, operational continuity, and greater agility
By adopting our solution, the operator achieved:
- Significant risk reduction, minimizing the chance of service interruptions or configuration errors.
- Simplified operations, with faster implementation of changes.
- Accelerated go-live with the new vendor.
- Stronger operational autonomy, enabling the operator to independently manage its core network with greater resilience and agility.