How a flexible software solution and a consultative approach enabled full number migration and integration in under a year — simplifying operations and reducing the risk of errors.

Challenge

Complex number management in a fast-changing market

In the telecommunications sector, operator acquisitions are a frequent and strategic move to expand coverage, grow the customer base, or diversify services. According to research by Omdia, there were over 500 M&A (mergers and acquisitions) deals worldwide between 2019 and 2023.

Operators acquiring new number ranges through M&A face fragmented and complex processes that demand manual coordination across distributed systems. This results in high time and resource costs, along with a significant risk of undetected errors.

In this context, the primary need is to find a more agile, secure, and centralized approach to integrating and managing numbering resources, while ensuring consistent routing rules and network policies.

Solution

Flexible software, expert consulting, and hands-on training

For a Tier 1 UK operator, we delivered a solution based on our i-RPS software platform, purpose-built for routing rule and numbering policy management. i-RPS offers a centralized and flexible architecture, enabling the rapid delivery of new features and swift adaptation to evolving customer needs—outpacing traditional solutions on the market.

In parallel, our specialized consulting and professional services supported the operator throughout the entire migration process. We also provided training and knowledge transfer, empowering the internal teams to independently manage future updates without relying on external support.

Benefits

Operational efficiency, reduced risk, and strategic agility

Thanks to the implemented solution, the operator completed the migration and integration of number ranges in just a few months, achieving substantial time savings by minimizing—or even eliminating—manual interventions across distributed network elements.

The centralized management drastically reduced the risk of operational errors, while improving the traceability and transparency of changes.

Another key advantage was the significant reduction in operational complexity: implementing changes is now faster and simpler, directly shortening execution times. With i-RPS, the Operations team alone can handle changes, as modifications are made in a single centralized location, rather than across multiple, disparate systems.

This eliminates the need for coordinating heterogeneous activities—often varying based on the network element involved—and avoids the burden of complex planning efforts.

Additionally, the operator gained a new level of agility in defining and updating routing policies, now able to rapidly align rules with evolving commercial or technological demands.

Finally, the investment in internal training has ensured the long-term sustainability of the solution, making the system not only efficient, but also resilient and easy to maintain over time.