Challenge

Securely and efficiently connecting thousands of branches—at scale and sustainably

Delivering faster, safer, and more reliable services to customers was the critical challenge faced by a major Italian publicly owned corporation—a national leader in financial services, insurance, and mobile banking. To achieve this, the company partnered with Italtel, choosing innovation over inertia.

The context was clear: the existing network infrastructure, spanning thousands of branch offices across Italy, was becoming outdated. It was built on heterogeneous technologies, partially manual processes, and rising operational costs.

The risk? Falling behind in a competitive market, stalling innovation, and losing the edge in customer service.
The request? A technology partner capable not just of delivering solutions, but of leading a full-scale digital transformation—with a strategic vision and the ability to handle high complexity.

Solution

A smart, automated, and scalable network

Italtel tackled the challenge with a tailored approach based on three core pillars:

1. Automation & Process Centralization
   By implementing SD-WAN technologies and advanced automation tools, all branches are now managed through a centralized platform. Office setup is fast, standardized, and error-free—directly impacting delivery times and cost savings.

2. End-to-End Support Across Complex Environments
   With a multivendor maintenance agreement and a dedicated on-site Italtel team, all technologies—even from different providers—are now managed seamlessly and holistically. No more bottlenecks or delays due to fragmented responsibilities.

Benefits

Efficiency, Security, and Freedom to Scale

✅ Drastically reduced setup and activation time for branches
✅ Lower operational costs thanks to automation and centralized management
✅ Enhanced security with active protection across the network
✅ Greater scalability and flexibility to open new sites at record speed
✅ Total reliability with 24/7 continuous support, directly on-site

Why choose Italtel

• Because we don’t just deliver technology—we integrate it strategically to meet your business goals

• Because we understand the challenges of distributed, mission-critical, multi-vendor networks

• Because we’re the right partner to guide your digital transformation, step by step

Facing a complex digital challenge?

Get in touch with us: we bring proven experience to design tailored, secure, and future-ready solutions that scale with your business.