Chatbot for the management system of Automated Guided Vehicles

Challenge

A company focused on the development of automated logistic solutions for the manufacturer of consumer goods has the goal to allow the non-technical staff of its customers to easily interact with the Automated Guided Vehicles (AGV) management system in an innovative way.

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Solution

1
DESCRIPTION
A chatbot for allowing the customers to chat with the control system of the AGVs using the natural language leveraging the Cisco Webex Teams collaboration tool
2
BENEFITS
• Simplify the dialogue with the AGVs (reducing the required specific competencies)
• Speed up the access to the status of the AGVs, also in mobility
3
ITALTEL’S ROLE
Italtel developed the chatbot and integrated it with the systems of the customer

Digital infrastructure management in public hospitals in Lombardy, Italy

Automotive 4.0

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