The solution allows detailed monitoring of the quality of the Wi-Fi coverage guaranteed by the modem provided to users for UBB connections.
The Home Wi-Fi QoE solution allows you to:
monitor the spread of the signal
measure the packets exchanged or lost with the various devices
check the correct setting of the modem according to the characteristics of the connected devices and the traffic exchanged
Home Wi-Fi QoE early identifies any anomalies and enables proactive notifications to the user who owns the modem, such as the suggestion to change the modem carrier frequency, use a cable connection to the device with which they have been registered significant traffic volumes, and so on.
The measurements generated by Home Wi-Fi QoE allow multidimensional analysis on:
use of applications
quality with which they are used
variations that occur over time
The solution also enables proactive caring towards the end customer, anticipating any problems or failure reports.
Home Wi-Fi QoE allows you to extract value from data and thanks to this to improve efficiency, reduce costs, thus increasing the quality perceived by the user. This leads to an improvement in infrastructure performance and contributes to a possible increase in revenue for the operator thanks to greater customer loyalty and a reduction in churn.
If you want to know more about Italtel’s Analytics & Automation solutions, visit our page or contact us.
Technical Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Please enable Technical Cookies first so that we can save your preferences!