BEST CLASS SUPPORT AND QUICK SOLUTION IN CASE OF DIFFICULTY
Equipped with a VoIP solution with 14,000 devices, Novo Banco used an 500c SBC to connect via SIP to multiple switchboards and the telco operator. In view of the end of life of the SBC which was installed on its network, Novo Banco chose to test the functionality and flexibility of Italtel's product in the field and after this evaluation phase chose to adopt NetMatch-S LE.
The solution that Italtel engineered for Novo Banco manages a very complex routing with the need for translation of the numbering, abling to handle several existing voice platforms, and where the NetMatch-S LE has proved to be the right choice to meet the specific needs of the Portuguese bank.
It was able to install and configure the solution within the timing requested, and the migration processes were scheduled in less of 3 months from the project kickoff. Full operation of the services was maintained at all stages, with a seamless transition from the previous one to the new technology.
2 virtualized NetMatch-S LEs have been installed in the Lisbon office Data Center, configured for Disaster Recovery.
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