Digital signage – Along the main streets of the Expo site, Italtel installed, on behalf of Telecom Italia, 44 dual-face totems (88 media players) with Full HD images and videos for promotion and advertising.
It was guaranteed the opportunity to frequently update your media with reduced costs thanks to a centralized management based on the AppSpace platform for the Cisco Digital Signage, installed by Italtel within Telecom Italy’s data centers.
Collaboration & video – It was provided a complete set of UC&C services of high quality to 30 domestic and 10 thematic cluster pavilions, through an infrastructure of collaboration and communication based on CUCM and HCS solutions by Cisco in local and remote Data Centers.
Using the flexibility, ease of configuration and re-usability, a full response has been secured to the needs of the event, without neglecting the protection of the investment, being able to reuse the HCS solution once the event is over.
Italtel, thanks to a direct relation with the different ICT staff (National pavilions and EXPO), has installed and configured both the solutions: data centers and terminals, with a total amount of about 3000 users, hard and soft phones, video terminals and 200 faxes. Moreover, thanks to its NOC, Italtel has guaranteed the constant monitoring of the entire solution.
Italtel has realized, in its laboratories in Castelletto, near Milan, three ghost pavilions, with the presence of all the different kinds of terminals and softclients (PCs, smartphones and tablets) to ensure safe operations in case of critical situations.
IP infrastructure and wifi network – Expo Smart City could not refrain from ensuring that all visitors experienced excellent connectivity, by offering a free wifi service that was reliable and high-speed, across the whole exhibition area.
Fabio Florio, Business Development Manager ed Expo 2015 Leader of Cisco Italia says “With the exceptional commitment of about 150 people on the team dedicated to the Expo, between our staff and our partner Italtel, we were able to ensure the continuity and quality of the Expo experience of all those who have visited it and worked on it”.
In fact, Italtel has installed and configured the entire wireless network, designed for 200,000 active devices simultaneously, with 1,800 access points positioned indoors and 450 outdoors, 850 waterproof covers (for Access Points and power supplies), 8 + 8 Wireless LAN controller and the Cisco Prime Management system, and the captive portal for visitor registration.
Quality Assurance – In the delicate context of a global event, preventing potentially critical conditions that may impact on internet services used by visitors is a strategic move.
Having the quality of the network access service under control is therefore essential.
Italtel provided a Quality Assurance solution to perform test campaigns to pro-actively monitor the quality of the service offered.
The solution is based on the proprietary product from Italtel, i-QAC
, and composed of a series of agents that communicate with a central server and that are capable of simulating internet access.
Italtel has enhanced its solution in order to achieve appropriate performance measures to the specific characteristics of the Expo network.
The same solution has allowed to test the access to the Expo website.
Italtel has provided the technology (Next Generation Firewalls Cisco ASA with FirePOWER services, Cisco Identity Service Engine, Cisco Access Control System, Cisco Prime Network Registrar) and installation and commissioning services, the configuration and training.
Managed Services – Working primarily with Cisco technology, Italtel was in charge for all the activities ranging from the ICT infrastructures design to the actual implementation, including physical installation and testing, throughout the life span of the Universal Exhibition and over the whole area of the site, both in common spaces (decumanus and cardo) and in more than 50 pavilions.
With its Service Center in Milan, Italtel has ensured the services for all the Cisco technologies, in particular:
• Service Assurance (Level 1 / Level 2 Support)
• 24×7 Monitoring H24
Even after the event, the Italtel staff continued to work on the equally delicate phase of “dismantling”, with the same professionalism and accuracy of the implementation phase.