Sustainability today is measured in terms of social development, energy saving and reduction of environmental impact. Sustainability is therefore the essential condition for development: the limited resources of the planet are in contrast with the extent of our needs. If we want to satisfy them without further compromising the well-being of the generations to come, each of our initiatives, both community and individual, must be inspired by sustainability.

We can aspire to improve our results in different areas and at the same time contribute to improving the world around us if we inspire all our activities to sustainability in its three dimensions: environmental, social and economic. That is why we translate our policies into action, evaluate our activities according to social, environmental and governance ESG criteria, set goals and measure our progress over time.

Enablers of Sustainability

As a company we are aware that digitalization is the main engine for an inclusive and respectful development of the planet therefore we support the sustainability strategies of our customers by providing them with our skills and competences.

With our offer of solutions and services based on sustainable innovative technologies, we are committed to helping them achieve their business results in an increasingly sustainable way. Our Cloud Computing solutions, for example, allow you to optimize customer solutions by reducing CO2 emissions in the environment; our Workspace optimization and collaboration solutions on the one hand contribute to the company’s productivity targets and CO2 reduction through energy savings and on the other hand improve the worklife balance of employees, as well as the link between the company and employees.

Through cooperation with Academic Institutions, Research Centres, Standardization Bodies, Startups, Small and Medium Enterprises and Public Bodies we conduct research on the most relevant international technological trends, We develop innovative prototypes and leverage project results to maximise benefits for citizens and society through new products, solutions and services.

Our principles of CSR

Italtel, which celebrated 100 years of activity in 2021, has always pursued its business objectives according to solid principles of Corporate Social Responsibility respecting, that is, wherever it operates in Italy and worldwide, the rights of people, fair competition, safeguarding the environment and protecting health and safety at work.

ESG goalsThe ethical principles that inspire our CSR are those enshrined in the United Nations Global Compact and relate to respect for human rights, the achievement of decent working conditions, environmental protection and business ethics, issues that constitute the reference of our Code of Ethics.

Protecting the environment is our prerogative. In line with our Environment, Health and Safety at Work Policy, we have adopted eco-design methodologies since 1994 since 1997 and have developed products that fully comply with RoHS – WEEE directives, on restrictions on the use of certain hazardous substances (RoHS) and on the management of waste electrical and electronic equipment (WEEE).

In 2001 we achieved for the first time the ISO 14001 Environmental Certification for the Carini plant. The Industrial Complex of Carini has subsequently developed its own specific Environmental Policy and from the end of 2019 the Carini complex is Plastic free, having eliminated the consumption of plastic by guests and employees of Italtel and by the companies present in the area.

In 2016 we joined the agreement signed by Confindustria with the Trade Unions in Italy, which aims to prevent and combat acts and behaviors that constitute harassment or violence in the workplace, as any act or behaviour of this nature must be discouraged by taking appropriate measures against the person or persons who put them in place. Read the Declaration against Harassment.

Starting from the same year we adopted a new  Purchasing Policy in which we did not limit ourselves to defining criteria and purchase methods suitable to guarantee customers the supply of products and services that meet quality requirements, of cost, time and reliability but we stressed our willingness to operate only with suppliers who share our principles of Corporate Social Responsibility.

Our environmental sustainability actions

In the area of environmental sustainability, the main challenge is the climate change caused by global warming, caused by emissions of greenhouse gases due to human activities.

We want to pursue our business goals responsibly, so we want to make every effort to contain CO2 emissions caused directly and indirectly by our economic activities.

In 2022 we achieved ISO 14064-1 certification for our carbon footprint, quantification and reporting of greenhouse gas emissions from human activities (GHG) and their removal. In terms of energy consumption, in 2022 we reduced by a total of 36.5% the energy used compared to 2021. The component of electricity, which is by far the predominant part of consumption, fell by 33.9% on 2021 and by 50.8% in the period 2018-2022.

We report our ESG objectives and results through the Group Sustainability Report drawn up according to the GRI (Global Reporting Initiative) Standard, which we publish every year from 2019.

Transparency is crucial for a sustainable future, so from 2021 we will be releasing our emissions data through the Carbon Disclosure Project (CDP), a global non-profit organization. In 2022 we moved from level D to level C of the CDP rating for the Climate Change questionnaire.

Our CO2 emissions related to business trips in Italy and abroad decreased by 84.5% over the five-year period 2018-2022.

In relation to the Plastic Free project for all Italian locations, over the five-year period 2018-22 the cumulative reduction of plastic was 99.1%, equal to 8.8 tonCO2e and 110 equivalent trees.

According to the FTSE Classification System 2.0, “green” turnover, that is, the turnover derived from products and services that have a positive environmental benefit, was 7% in 2022.

For 2023, Italtel has set itself a further target of reducing energy consumption by 19% compared to 2022, equivalent to a reduction of 500 tons of CO2 .

Our commitment to environmental, social and governance is also confirmed by the sustainability rating issued to us every year by ecovadis, an international organization that has developed a collaborative platform to assess the sustainability of suppliers operating in the global supply chain. Since 2015 we hold the “Silver Medal” which was renewed in August 2022 with a total score of 61/100.

DOWNLOAD the ECOVADIS Rating Certificate

In 2022 we measured our Carbon Footprint we have carried out the inventory of greenhouse gas emissions (GHG) of 2021 related to the activities of our Italian offices in Milan, Rome and Palermo, and we underwent certification by IMQ in accordance with the requirements of UNI EN ISO 14064-1. Total direct and indirect emissions of GHG into the atmosphere from Italtel’s activities in 2021 amounted to 5,703.3 tons co2eq.

We believe that this certification is very important because it brings credibility and guarantee to our processes of reporting and monitoring of greenhouse gases both in reference to the consolidated sustainability report that we publish every year and to the declarations on the subject that we are increasingly asked by our customers.

ISO 14064-1 certified for carbon footprint

Balance between private and professional life

We are a company made of people, their diversity of cultures, skills, experiences, gender is our wealth and therefore we pay attention to their professional development and well-being.

The policy that the company carries out in each of the countries in which it operates is to pay attention to the balance between private and professional life and for years has used smart working as a hybrid way of working. Therefore, the advent of the pandemic in 2020 provided an opportunity to strengthen and extend the hybrid working practices that have been in place for some time. Thanks to smart working, positive and immediate impacts were observed on the organization of work, processes and, more generally, on the development of digital knowledge and skills, both in terms of activities and tools used; the company has supported this moment of change with adequate training/ information that have allowed to contain the declines in productivity, if not, in some specific cases, to improve and increase it.

With the pandemic emergency passing, the company continued to work in hybrid mode, on a voluntary basis and up to 50% of working time.

We operate worldwide in compliance with our Corporate Governance principles, in particular by preventing and combating corruption and all forms of illegality by all means; our actions are guided in every circumstance by loyalty and honesty because we want to maintain and increase the esteem and respect of our stakeholders and be a successful competitive, healthy and sustainable company.

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